Honda Civic Hybrid IMA Issue

We have in previous post shared, a story where a Honda Civic Hybrid owner claims defect in IMA system. You can read the whole story here. The case was closed on 28 March 2012 and in favous to Honda Malaysia. Read below email that I received from Jessica Tan

Dear Members of the Social Media,

Good afternoon.

Recently in the past few months, there has been an email circulating to you all by Ms. Latifah Emir regarding our Civic Hybrid which she purchased. In the email, she made some false accusations about our products (IMA battery) being faulty and also about Honda Malaysia. Due to the sensitivity of the case as it was under Judicial Review, we restrained to make comments or give any statements regarding that matter.

On the 28^th of March 2012, the Kuala Lumpur High Court through Judicial Review R2-25-249-09/2011, in favor of Honda Malaysia Sdn Bhd & our Authorized Dealer Kah Motor Co Sdn Bhd, quashed the decision of the Consumer Tribunal after finding that the claim made by Ms. Latifah Emir was unsustainable. This put an end to the allegation by Ms. Latifah that the Honda Civic Hybrid’s IMA battery was a faulty product. The High Court acknowledged that Honda’s IMA battery is not a defective product as claimed by Ms. Latifah Emir.

The legal pursuit has ended in favor of Honda by proving that it had not misinformed its customers or the general public at any point in time about its Hybrid technology products.

We sincerely hope that this statement clarifies any doubts of Honda’s Hybrid Technology that was created by Ms. Latifah Emir over these past few months.

Please do not hesitate to contact the Honda PR Department at 03-7718 9231 for further clarifications.

Thank you.